Last updated: 6th November, 2025

Mediklear Pharmaceuticals (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us for pharmaceutical franchise and third-party manufacturing opportunities.

1. About Us

Mediklear Pharmaceuticals, based in Chandigarh, India, is a company engaged in PCD pharma franchise, third-party manufacturing, and the trading and distribution of pharmaceutical products (tablets, capsules, syrups, injectables, etc.). pcdpharmaexpress.com+3mediklear.com+3PharmaHopers+3
Our registered address: SCF-394, New Motor Market / Motor Market Commercial Complex, Sector 13 (Manimajra), Chandigarh 160101, India. PharmaHopers+1
We provide services across India and via our franchise network. pcdpharmaexpress.com+1

As you use our website, request information, fill out forms, or engage with us for business opportunities, we may collect and process your personal and business data. This policy sets out how we manage those practices and your rights in respect of your data.

2. Information We Collect

We collect different types of information for various purposes:

(a) Personal Information

Name, email address, phone number, postal address and business contact details when you register for our services, make inquiries, or request information.
Business-related information: company name, designation, pharmaceutical license details, business requirements when you apply for a franchise or third-party manufacturing arrangement.

(b) Technical & Usage Information

IP address, browser type, operating system, device information, referring/exit pages, date/time stamps, and other analytics / website usage data, collected automatically via cookies and analytics tools.
Data from your communications with us: records of correspondence (email, phone), inquiries, support requests.

(c) Other Information

Any other information you choose to provide to us (for example when filling out forms or submitting business proposals).
Aggregated/non-personal data (which cannot be used to identify you) for statistical and analytical purposes.

3. How We Use Your Information

We will use your information for the following purposes:

To process your franchise applications, business enquiries and third-party manufacturing requests.
To provide customer support, respond to your queries, and manage our business relationship with you.
To send you product updates, promotional materials, offers (where permitted), business communications about our services.
To improve our website, its functionality and your user experience.
To comply with legal and regulatory obligations (for example record-keeping, audits).
To detect, prevent or mitigate fraud, and to maintain the security of our systems.

4. Information Sharing

We respect your privacy and ensure any sharing is controlled:

We do not sell, trade or rent your personal information to third parties.
We may share your information with trusted service providers who assist us in operations (for example IT, web hosting, analytics or support services). These providers are bound to use your data only for the purposes we specify.
We may disclose your information if required by law, court order, or government/regulatory request, or to protect our legal rights or those of others.
Business-related information (not personal) may be shared with potential franchise or manufacturing partners when you engage with us for such opportunities — only as necessary and with proper safeguards.
We may use aggregated, non-identifiable data for statistical purposes or business insights.

5. Data Security

We employ industry-standard security measures to safeguard your data:

Secure Sockets Layer (SSL) encryption is used for data transmission where applicable.
Access to personal data is restricted to authorised personnel only.
Regular security audits, updates, and monitoring of our systems.
Data backup and recovery procedures are in place to protect against data loss.

However, no method of transmission or electronic storage is 100 % secure, so while we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

You have certain rights in relation to your personal information:

Access & Correction: You may request access to the personal data we hold about you and ask for corrections if it is inaccurate or incomplete.
Data Portability: You may ask for a copy of your data in a structured, machine-readable format (where applicable).
Deletion: You may request deletion of your personal data, subject to any legal or business retention obligations.
Opt-out: You may opt-out of receiving marketing or promotional communications from us at any time.
To exercise these rights, please contact us (see Section 9 below).

7. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy (or as required by law). Once the retention period has expired, we securely delete or anonymise your information.

8. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how the site is used.
You may choose to disable cookies via your browser settings. Please note that disabling cookies may affect some features and functionality of our website.

9. International Transfers

If your data is transferred or stored outside India (for example via cloud services), we will ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections, to ensure your data remains protected.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal/regulatory requirements, or business operations. We will post the revised policy on our website and identify the “Last updated” date at the top of the policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, or wish to exercise your rights, please contact us:
Email: support@mediklear.com
Phone: +91 98889 71981
Address: SCF-394, New Motor Market / Motor Market Commercial Complex, Sector 13 (Manimajra), Chandigarh 160101, India.

Mediklear Pharmaceuticals
Committed to transparency, integrity and the protection of your personal data.

Privacy Policy